Website Management & Administration Services
Owning and maintaining a website is not trivial and keeping it up to date requires website administration and website management by someone with time and development skills.
If like the majority of World businesses you are a small or medium sized company you cannot afford to hire a webmaster for website management services or to have an existing staff member spending hours maintaining your Internet website or Intranet. Some of our clients prefer to maintain everything on their own, while others prefer that we keep track of their website-related accounts, expiration and renewal dates, and other subscription information.
We offer comprehensive webmaster services and website management that puts website designers, website programmers, website SEO and marketers, and IT professionals at your service without the cost of hiring a full-time website and IT staff. Our services will give your company the edge that it needs to stand out from the crowd and keep you on top of the heap.
With our website administration and website management services we can help you manage all aspects of running a website to the degree in which you are most comfortable and offer any or all of the following services for you. Plus, you can have the added assurance of knowing the work was done with a professional eye for detail.
We offer monthly service plans or you can choose an hourly billing option. Our purpose here is to make sure your site is always up, ready, and fully able to speak for itself.
- Dedicated Project Manager
- Product changes and additions
- Add photos, graphics, graphs and charts where needed
- Updates to website calendar, events, news announcements, articles, etc.
- Adding/removing pages
- Adding new product announcements
- Updating company news and contact information
- Posting job opportunities
- Shopping cart product updates
- Newsletter and e-mail list maintenance
- PDF creation and uploading
- Corporate information and staffing changes
- Technical support – Outages and downtime.
- Search engine optimization
- Setting up and maintaining e-mail accounts
- Ongoing management of e-mail accounts
- Creation of domains and subdomains
- Optional real time site statistics and reporting
- And more!
Client Ticket Portal
CP Communications uses a ticket based support system to track all of the work that we do for our clients. This client portal is used for any problems, service requests, routine maintenance, website additions and edits. This system helps us keep track of all requests so that none of them are forgotten, and also keeps valuable historical information that helps us solve similar problems in the future. Each of our clients has their own log in access to this web portal which allows them to easily submit new requests and track any existing or past requests.
How do we work?
Whenever you need any work to be done on your website you can either call us, email us, or log into our client portal and we will take take care of what needs to be done. Simple as that.
How much do you charge?
We offer website maintenance services whenever you need it based on an hourly rate or for a monthly retainer. Call (800) 796-3683 for rates.
How fast is the turn-around to the updates?
Most of our website updates are completed immediately within the same day or within 24 hours depending on the task at hand. Updates that are larger in nature and require more time will be discussed as we get those tasks.
What about a fixed monthly plan?
If regular updates are needed to your existing Website we can always discuss a fixed maintenance plan that is based on pre-paid blocks of projected hours.